We are sorry to hear that you don't find Amelia suitable for your business.
Our working hours are from 10:00 to 17:00 CET, Monday - Friday. We have a time limit of 3-5 days to respond to the tickets but we respond to most of them within 24 hours.
In order to request a refund, you need to login to http://store.tms-plugins.com/ with the credentials you received in the e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from your purchase you will see the "Request Refund" button.
please refund my money your software sucks and your tech support is not there why the f... did i pay money
Hello Mario,
We are sorry to hear that you don't find Amelia suitable for your business.
Our working hours are from 10:00 to 17:00 CET, Monday - Friday. We have a time limit of 3-5 days to respond to the tickets but we respond to most of them within 24 hours.
In order to request a refund, you need to login to http://store.tms-plugins.com/ with the credentials you received in the e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from your purchase you will see the "Request Refund" button.