We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have just installed and acivated Gravity form for wpDataTables.
But I cannot se it in the Dashboard.
But I am not able to activate it in wpDataTables Settings. Open the attachment.
Please answer me. I tried to reach you many times.
Hello again Ole Morten Larsen
I already answered to the same topic in your other ticket:
https://tmsplugins.ticksy.com/ticket/2349212/
I'll quote myself here:
It seems there's a misunderstanding here.
You're showing me the installation of Gravity Forms integration add-on, not Gravity Forms core plugin.
The screenshot you're showing me is wpDataTables settings with TMS products:
However, for the Gravity Forms Integration add-on to work, you need to install Gravity Forms as well.
The integration add-on can't work without wpDataTables and Gravity Forms.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Aleksandar!
Now I have installed Gravity Forms.
Can you check if all the plugins / addons I need to use Gravity Form against wpdatatables are in place?
kmm-verdal.no
KMM @ Verdalen200220
How do I get on from here?
Is there an example of Gravity Form used against a wpdatatable?
I don't get a proper response from Gravity Form support when I ask them something.
Regards Ole Morten Larsen
Hi again Ole Morten Larsen
I'm sorry, but I can't log in with those credentials.
Can you tell me what's the username, and what's the password?
Please feel free to go through our Gravity Forms add-on sandbox site and see some examples, and test the forms and tables to see how they work.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
The spaces on both sides of the "@" should not be there.
Ole Morten
Hello Ole Morten Larsen
Thanks for clarifying that, but I couldn't see an issue there.
The plugins and the add-on are successfully installed:
And I see the license has been successfully activated in wpDataTables settings (see attachment).
Sorry for the late response, but we've had Orthodox Good Friday, so we didn't work. Our team is also be out of office today (on Monday) due to Orthodox Easter holiday, and non-working days in our country. We also don't work on weekends, but having 4 days of uncovered tickets wouldn't be very good for business, so that's why I'm here at the moment.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables