As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello,
Is it possible prefill first step on booking formular with an particular service? I would like have first step of the booking like unbekannt.jpg instead of buchung.jpg.
Thank you
Hello docilein,
Unfortunately, this is not possible in Amelia with its current built-in features. You can check out all Amelia shortcodes that you can use on your pages by following this link so maybe you can use a shortcode with specified ID if you want or another one which suits your business' needs more.
If you have any further questions or concerns feel free to ask.
Hello Marija,
after buying and trying I am not satisfied with amelia and would like to ask for refund since I am within 2 weeks. Could you please tell how to initiate a refund?
Thank you.
Hello docilein,
We are sorry to hear that you don't find Amelia suitable for your business.
In order to request a refund you need to login to http://store.tms-plugins.com/ with the credentials you received in the e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from your purchase you will see the "Request Refund" button (on smaller screens in order to see the button please scroll to right).