We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi!
If I have an annual subscription and install Amelia Booking on a client's website, will the booking system on the client's website only be working while I pay the subscription?
Hi Finnur,
Thank you for your interest.
No, the plugin remains full functional, the website just won't receive updates when the subscription expires and you will not have support anymore.
Ah, I see. Thanks for the reply.
I assume that upgrading to lifetime means lifetime updates for clients' websites. Correct?
Hi,
Depends on the license, if you gat basic license it means for one purchase code that you can place on one website, if you get Pro license you get purchase code with lifetime update and support for 3 websites and if you get Developer licnese it is for unlimited websites and support of unlimited websites at the time.