We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2351523
Front end behavor
Closed

Comments

  • Karim started the conversation

    Hello!

    I'm using [ameliacatalog] 

    1- I have an issue with this query

    @media only screen and (min-width: 1200px)

    vendor.css?ver=2.6:1
    .el-col-lg-6 { width: 25%;}

    I have 3 categories so I need the width to be 33.33%

    How to achieve that?? I tried everything.

    2- My 3 categories has same services as I mentioned in previous ticket I cant use the [ameliabooking] so I'm looking into different approach which how to show 3 categories for service 1. I cannot get it done with [ameliacatalog service=1] as it skips the categories choice. Is there a different shortcode to make it work.


    Thank you

  •  2,576
    Aleksandar replied

    Hello Karim

    Media queries should be included in curly brackets, like this:

    @media only screen and (min-width: 360px) and (max-width: 1200px) {
        .wpdt-c img {
            height: auto !important;    }
    }

    So, in your case, you can try with this:

    @media only screen and (min-width: 1200px) {
    .el-col-lg-6 { width: 25% !important;}
    }

    It's not 100% that this will work as expected, so you may need to play around with the coe.

    2. If I understood you correctly, you wish to show 3 categories, all with service 1? How did you even do that? Service ID is unique, and can't be moved across categories like that.

    You can use [ameliacatalog category=1 service=1]; [ameliacatalog category=2 service=2], etc.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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