As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Hello,
I am interested in using Amelia as my clinical website's booking plugin, I was just wondering whether I can customize the back-end Customer form and add fields to gather more information and if the customer page can track a specific customer's past appointments and services through my back end panel?
Hi Jomari,
Thanks for your interest.
We have custom fields with which you can easily ask for any additional information you may need from your customers. You can find more about custom fields here.
On the backend, you can see past appointments for each customer and add notes.
Hope this helps and let me know if you have further questions.
Hi,
Final question, how do I add notes for the past appointments of my customers? Also, are all the information compiled onto a single menu or are they separated per appointment instance?
Thank you so much
To give you a clearer idea of what I am trying to accomplish, I am trying to create an appointment system for my veterinary clinic website, and I would love it if I had the past records of all of my clients who've reserved with the website so that I'd see whatever service and treatment they might have gotten from us already.
Hi,
Yes, I understand, on Appointment page you can filter per customer and date range, so you can see all appointments for respective client. When you enter appointment you can add note.
Take a look at our demo website: https://sports.wpamelia.com/wp-admin/admin.php?page=wpamelia-appointments#/appointments
Thank you so much for your assistance. I'll process the purchase tomorrow ASAP.
Thanks a lot!