I just bought your Plugin. When I click on on Appointments for example there is only the Amelia Logo animation "Loading". If I want to add a new appointment and click on save there is nothing happening. When trying to add a custom field it says "Request failed with status code 500".
2) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5) Choose previously downloaded ameliabooking zip file
6) When uploading is done, please Activate Amelia plugin
7) Clear server and browser cache.
Please note that if you delete plugin from Plugins page you WILL NOT lose your data, because it is already saved in your database.
Please note that our plugin have a size of around 6 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
I did that using FTP but it didn't change anything.
I got that Error saying one of my Plugins (Amelia) doesn't work properly.
Ein Fehler vom Typ E_COMPILE_ERROR wurde in der Zeile 120 der Datei /www/htdocs/w0175c97/uvvplus.effektiveswebdesign.de/wp-content/plugins/ameliabooking/ameliabooking.php verursacht. Fehlermeldung: require_once(): Failed opening required '/www/htdocs/w0175c97/uvvplus.effektiveswebdesign.de/wp-content/plugins/ameliabooking/vendor/autoload.php' (include_path='.:/usr/share/php:..')
Thats weird because for me it didn't show an error installing it through Wordpress and I also tried installing it using. I also tried it on another domain using another wordpres site I built throught the same hosting account and it worked there.
The Uploadlimit is 200M now. Did you get an error that the file was too big to upload?
I am not sure what could cause this, maybe some caching issue or some security/permissions maybe that you have on your website. Can you try with re-creating your user in WP?
I created a test employee and service as well, and everything worked well. Please look at the attachments.
If you think of the 'Number of persons' option on the front-end when booking an event, there isn't a possibility to disable it, but you can hide it with custom CSS on the front-end.
If you want that, please try adding this custom HTML to the page where you have your Amelia shortcode:
<style>div:nth-child(2) > div > div:nth-child(2) > form > div:nth-child(1){display:none !important;}</style>
Unfortunately, there isn't a shortcode which would limit the number of shown events on the front end. You can find all Amelia shortcodes that you can use on your pages following this link.
There is only an option to choose a number of events shown on the first page, before the pagination - Default items per page: in Amelia -> Settings -> General.
No worries, we are here to help out
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Hope you enjoyed your holidays! I do have another question.
When I have the List view of upcoming events and I click on one there is the call ot action to book and a button. In german translation the Words are too long and it cuts the word. How can i either change the width of the div or make the Font smaller?
Hey guys,
I just bought your Plugin. When I click on on Appointments for example there is only the Amelia Logo animation "Loading". If I want to add a new appointment and click on save there is nothing happening. When trying to add a custom field it says "Request failed with status code 500".
Thanks for your Help.
So pretty much no function of the Plugin works.
For example when i try adding a category it there is an error saying it can't add the category.
Others just don't work without an error showing or stick at "Please Wait".
Hello Manuel,
Thank you for your purchase.
It seems like there is some issue with the database, there is something missing there or for some reason the connection is not good.
Could you please try updating Amelia manually following the bellow steps and let me know if the issue is still there afterwards?
1) Download the zip from our store
2) Use FTP to open /yourwordpressfolder/wp-content/plugins
3) Delete existing ameliabooking folder
4) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)
5) Go to WP-admin panel, open Plugins section
6) Deactivate Amelia Plugin, and then activate it again
7) Clear server and browser cache
___________________________________________________________
If you are using hosting where you are not allowed to your FTP then follow those instructions:
1) Download the zip from our store
2) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5) Choose previously downloaded ameliabooking zip file
6) When uploading is done, please Activate Amelia plugin
7) Clear server and browser cache.
Please note that if you delete plugin from Plugins page you WILL NOT lose your data, because it is already saved in your database.
Please note that our plugin have a size of around 6 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
I did that using FTP but it didn't change anything.
I got that Error saying one of my Plugins (Amelia) doesn't work properly.
Happend on this site:
What else can I do to fix it? Its for a Client and should be working quiet soon.
Thanks for the help.
Thats weird because for me it didn't show an error installing it through Wordpress and I also tried installing it using. I also tried it on another domain using another wordpres site I built throught the same hosting account and it worked there.
The Uploadlimit is 200M now. Did you get an error that the file was too big to upload?
Hello Manuel,
Great, I see the issue is resolved. I created one category just to test this out. Does everything work properly now on your side as well?
The error that I got was Link has expired, which means that the upload size and execution times need to be increased on the website.
If you have any further questions or concerns feel free to ask.
The Problem is still the same for me. I also cant see the category you created.
Hello Manuel,
I am not sure what could cause this, maybe some caching issue or some security/permissions maybe that you have on your website. Can you try with re-creating your user in WP?
I created a test employee and service as well, and everything worked well. Please look at the attachments.
Perfect. I created a new Admin User for me and it works now. Thank you for the Help!
I have another short question: Is it possible to only allow 1 Person to book an event at a time?
Hello Manuel,
Great, glad to see the issue is gone!
You are welcome.
If you think of the 'Number of persons' option on the front-end when booking an event, there isn't a possibility to disable it, but you can hide it with custom CSS on the front-end.
If you want that, please try adding this custom HTML to the page where you have your Amelia shortcode:
<style>div:nth-child(2) > div > div:nth-child(2) > form > div:nth-child(1){display:none !important;}</style>Let me know if it helped!
You are the Best! Thank you.
One last question: What Shortcode do I need to use to only show the next 5 Events and not all?
Sorry for bothering.
Hello Manuel,
Thank you! You are welcome.
Unfortunately, there isn't a shortcode which would limit the number of shown events on the front end. You can find all Amelia shortcodes that you can use on your pages following this link.
There is only an option to choose a number of events shown on the first page, before the pagination - Default items per page: in Amelia -> Settings -> General.
No worries, we are here to help out
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Ok thats works too. Thanks!
You are welcome, Manuel. Glad to hear that.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Hope you enjoyed your holidays! I do have another question.
When I have the List view of upcoming events and I click on one there is the call ot action to book and a button. In german translation the Words are too long and it cuts the word. How can i either change the width of the div or make the Font smaller?
I added a picture to show which part i mean.
Thanks for your Help.
Hello Manuel,
Apologies for replying late, we had couple of non-working days, Friday - Monday, due to a holiday.
Please try adding this custom HTML to the page where you have your Amelia events shortcode:
<style> div:nth-child(2) > div.am-event-book-cta.open > div:nth-child(1) {word-wrap:normal !important;} </style>and let me know if it helped!
Works perfectly. Thank you!
You are welcome, Manuel.
Glad to see that!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.