We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I am working from 01-06 till 30.09. every tuesday from 8-15h. How can I manage in a short way?
Thank you and greeting, from munich.. Serbaz
Hello Serbaz,
The available time slots are set by setting up the employees' work hours. So, for your use case, you need to have the work hours set for all days in the week from 01 to 06 and on Tuesday you set the work hours from 8 to 15h (if I understood your work hours correctly).
When you open the Work Hours tab, you can change the work hours by clicking on the 'pencil' icon for each day, and you can add a new work time period by clicking on the + sign next to Apply to all days. Please look at the attachment.
If you have any further questions or concerns feel free to ask.
Hello Marija,
sorry for misunderstanding.. I am working
from 1st october till 31st may every tuesday from 8-18h and
from 1st june till 30th september 8-15h..
How can I set up this constellation? Thank you, serbaz
Hello Serbaz,
You can try setting this up using the Special days option, because they override the employees' work hours, and you don't need to have the work hours set at all. Just create two Special days - one of them to be the dates from 1st October until 31st with the work hours 8-18 and the other one to be for dates from 1st June till 30th September with the work hours 8-15.
Hope this helps!