We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Greetings, I'd like to change the view of the booking form and have it show the services by categorizes first and then allow the customer to select the service linked to the category is this possible anyway? Currently it shows all services and I feel this is a little clustered
Hello Karabo,
Thank you for your purchase and apologies for replying a bit later, we are not working on weekends.
There is a Catalog view ([ameliacatalog] shortcode) where customers will need to choose a category first and then a service from that category. You can read more about it here and see how it looks like on our demo sites following this link. There isn't a possibility to add the categories as an option in the Booking view ([ameliabooking] shortcode).
If you have any further questions or concerns feel free to ask.