We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi.
I often need to refer a customer to a specific service. Yet on the front end, I only see the one and same link for all the services in the browser address bar.
How do I generate specific links to services on my site?
Hello Marc,
Yes, all services are with same link as they are on one page. So, you can't have separate links for different services, unfortunately. You can only create pages with specific services (using shortcodes with services' IDs) to have separate links/pages for different services.
If you have any further questions or concerns feel free to ask.