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  Public Ticket #2347409
Notification Test Email Error
Closed

Comments

  • Chris started the conversation
    April 2, 2020 at 2:10pm

    Hi,

    I recently installed and setup the free version of Amelia and have been trying to test the email notifications. I continue to get an error on the backend and when I actually book from the front end it works successfully, but the email notifications don't get sent to either the customer or employee. Is there a reason why this is happening, how can I fix it?

    Notes: It's currently set using PHP Mail with no option to change. We use a form on our site using SMTP and that works fine.

    Thanks!

  • [deleted] replied
    April 3, 2020 at 9:03am

    Hi Chris,

    I can't be sure, I checked on our end and it works. Might be that it is something wrong with your hosting provider, it might be that something is blocking emails. Or it might be some other plugin. Check both options.