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  Public Ticket #2347148
Amelia Settings
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  • Alena Kleder started the conversation

    Dear Amelia-Team,

    I just bought your plugin and I am very happy with its overall functions. :)

    Currently, I am facing two issues I do not know a solution to.

    1) The "Bring someone with you" option is always enabled, though at the service page it is disabled. I en-and disabled it various times to see if this has any effect but t star always enabled.

    2)During the Payment process the paypal payment option shows up twice:

    One time at the cart-page (as only payment method)

    And the second time at the checkout page (together with the other payment methods)
    For tracking reasons, I would like to have it on the Checkout-page only.


    3) the Overview within the cart shows up a strange line over the field "Appointment Info" (see image attached)

    How may I remove that?

    4) WIthin the fienlds of the billing details, there shows up an option for entering a company name. For providing concludent international taxing for this service, I may only sell my services to private persons. How may I remove the company name field?

    Could you pls help me with those issues? Many thanks an a nice day! :)

    Alena

  •  2,572
    Aleksandar replied

    Hello Alena

    Thank you for your purchase.

    1. I'm not sure how you see that if you've disabled it on back-end. I will need to take a look.

    2. Where do you see the PayPal as the only payment option? PayPal and WooCommerce can't be enabled at the same time in Amelia, and in your screenshots, I can only see it in the Checkout page.

    3. Please add this CSS to the theme:

    #et-boc > div > div > div > div > div > div > div > div > form > table > tbody > tr.woocommerce-cart-form__cart-item.cart_item > td.product-name > dl > dt {
        float: none !important;
    }

    And the cart should look like this after that:

    8770383852.png

    Here's what needed to be added for the Checkout:

    /* fix checkout display */
    #order_review > table > tbody > tr > td.product-name > dl > dt {
        float: none !important;
    }
    

    And it will like this:

    7330527232.png

    Would that be alright?

    You should go to Appearance/Customize:

    8786940685.png

    Click on "Additional CSS":

    1739893546.png

    And added that CSS at the bottom:

    2093125294.png

    Please test your booking form, and let me know if it looks better now.

    4. That's something that's coming from WooCommerce, not Amelia, so I don't know the answer to that question.

    For 1. and 2. please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.

    You can write credentials here just check Private Reply so nobody can see them except us.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  •   Alena Kleder replied privately
  •   Alena Kleder replied privately
  • Alena Kleder replied

    * another addition to question 3:

    On mobile devices the alignement of the shopping cart item changes to "right" which makes it hard to read. Could you have a look at this, too please? Thank you so much! :)

  •  2,572
    Aleksandar replied

    Hello Alena

    Unfortunately, I don't see the URL where I can log in with the credentials you provided. Can you please provide that as well?

    2. Cart and Checkout pages are a part of WooCommerce, not Amelia, so I cannot tell you nor help you with removing PayPal from either of those pages and/or modals. I can help you skip the Cart page, and go straight to Checkout if that helps?

    3. The code I provided should work for both Checkout and Cart pages, so I will need to remote in and take a look if you haven't been able to fix it until now.

    5. Again - Cart and Checkout are not parts of Amelia, so there's not much I can help you with. The Service description is only shown in [ameliacatalog] view.

    6. Sure, in "Text Content" custom field you can add a link like this:

    <a href="link-to-the-terms&Conditions">Terms & Conditions</a>

    Then, you could add another custom field (mandatory - checkbox), where your customers need to click on "I agree with terms and conditions".

    7. Please check Amelia Settings/Labels - There you can change "service" to "Service" and "employee" to "Employee". Or anything else for that matter.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  •   Alena Kleder replied privately
  •   Aleksandar replied privately