We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
First question: Can I deactivate the payment option?
Second question: If I have an appointment made in Google, is it automatically blocked in Amelia?
Hi Folkert,
Thanks so much for your interest.
Yes, if your service is 0 the payment won't be shown, the booking will be instant. Also, you can choose pay on site option.
Yes, If you have Google calendar connected and If you have busy time slot in your Google calendar that slot will not be available for booking in Amelia.
Read more here: https://wpamelia.com/configuring-google-calendar/
That is just that, what I hoped to hear! Thank you!
Hi Nevena,
is the backend of Amelia also in German available?
Have a nice April
Folkert
Hi Folkert,
yes, we have German translation, it might be possible that some strings are missing, but you can easily translate them with Loco translate or similar plugin, also you can change with it if yo do not like some translations.