Could you please tell me have the email notifications worked before and just stopped?
If yes, could you please tell me have you added maybe some plugin for sending emails to your WordPress or have you changed anything in your WP? If not, could you please check if you host provider maybe changed some server settings so SMTP needs some other configuration now?
we're not able to resolve this situation. I try all of this, I try to disable SSL and change port... but nothing. I've just check (after a booking test) the section: "CLIENTS" inside Amelia, but I don't see my name. It seems like there's a problem inside Amelia, not on the SMTP settings...
Glad to hear that the issue is goneThanks for letting me know. I can't think of any reason in Amelia that would cause just the notifications to not be sent, and everything else to work properly for some time, without any changes made. Maybe there was some glitch on the website, or database, or server...
Anyway, great that the issue is gone, hope it will stay that way!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Hi guys,
notifications does not work and my clients does not receive them.
In the attached file you can see my SMTP settings (I have no made changes).
Many thanks,
Omar Bolzan.
Hello Omar,
Could you please tell me have the email notifications worked before and just stopped?
If yes, could you please tell me have you added maybe some plugin for sending emails to your WordPress or have you changed anything in your WP? If not, could you please check if you host provider maybe changed some server settings so SMTP needs some other configuration now?
Hi Marija,
we're not able to resolve this situation. I try all of this, I try to disable SSL and change port... but nothing. I've just check (after a booking test) the section: "CLIENTS" inside Amelia, but I don't see my name. It seems like there's a problem inside Amelia, not on the SMTP settings...
Let me know, thanks!
Omar.
Hi Marija,
now it's all working, without making any change... Boh! :)
Hello Omar,
Glad to hear that the issue is gone
Thanks for letting me know. I can't think of any reason in Amelia that would cause just the notifications to not be sent, and everything else to work properly for some time, without any changes made. Maybe there was some glitch on the website, or database, or server...
Anyway, great that the issue is gone, hope it will stay that way!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.