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I have some consulting services that are online (via Zoom). How do I define that for services?
Is it possible to define locations for certain services?
My employees provide both online and in person consulting.
I've tried to add an "online" location and a physical location", I thought maybe it could be possible to add multiple locations to each employee.
Or services could have certain locations that they are available at. That would also work.
Is that possible?
Hello kennethhc,
Thank you for your purchase.
You can set your employees to work on different locations at different times. You choose one default location in the Details tab for that employee, but when you go to the Work Hours tab you can set different work time periods for each day in the week and assign different services and locations to each work time period.
When you click on the 'pencil' icon you can edit that work time period, and by clicking on the '+' sign next to Apply to All days you add a new work time period.
There isn't a possibility to set different locations for one work time period, though, if that is what you want to achieve. If this is what you need, you can create a custom field for the services where customers can choose one of the options that you set or write their own address or similar. You can read more about custom field following this link.
Regarding Zoom, there isn't an option for connecting Amelia to Zoom automatically at the moment, but we are currently working on this feature - integration with Zoom - and it will be released in our next update, that should be soon.
If you have any further questions or concerns feel free to ask,