We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2340468
Questions about plugin
Closed

Comments

  • Derrick Dzurko started the conversation
    March 27, 2020 at 4:30pm

    My Client is a Doctors office, I need a plugin that will book a patient….send an email to the patient and send an email back to that doctors office – noted there are 7 locations and non payment.  Also the office doesn’t have the time to log into the website to approve the appointment…I need it to go straight thru – if they show up they show kinda thing..  I also I seen the time signature example on the demo – can the time be set for am and pm normal time and not military time.   

  • Derrick Dzurko replied
    March 27, 2020 at 5:05pm

    According to the demo - 45 minutes is the lowest time?   can it be adjusted to lower times like 15 minutes?

  • [deleted] replied
    March 27, 2020 at 5:17pm

    Hi Derrick,

    Thanks for your interest.

    We have notifications in Amelia that can be send to the patient, doctor and to the office, you can set up which notifications you want. You can read more about the options here.

    You can set locations as well, there's no limit to number of the locations you can have. 

    Yes, you can set default appointment status to approved, this way appointment is scheduled automatically. 

    Yes, how you want to show time is also up to you, you can choose AM and PM format in WordPress settings.

    Hope this helps and let me know if you have further questions.