We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2340375
Customers Panel - Search - not displayed
Closed

Comments

  •  5
    Manfred started the conversation
    March 27, 2020 at 3:31pm

    Hello dear Amelia team,
    I think the new feature with the Customers Panel is great

    I have two more questions:
    After logging in, I would like to automatically display all appointments for the next 185 days. How can I do that?

    It's about a psychotherapy practice.
    Patients should have it as easy as possible.
    Otherwise they are quickly confused ;-)
    The following should not be displayed: Employee, status and price
    How can I hide it?

    Thank you for the help and greetings from Bavaria
    Manfed :-)

  • [deleted] replied
    March 27, 2020 at 5:27pm

    Hello Manfred, 

    We are glad to see you like Customer Panel!

    Unfortunately, there isn't a possibility to show some period of time automatically in the Panel, a date range needs to be selected in order for appointments to be shown in the list. I will add this as a feature request to our list, so it can be considered for implementation in the future. 

    For hiding these elements on the Panel, please try adding this custom HTML to the page where you have your Amelia Customer Panel shortcode: 

    <style>
#am-cabinet > div.am-cabinet-dashboard > div.am-cabinet-content > span > div > div.am-cabinet-list-head > div > div.el-col.el-col-24.el-col-lg-14 > div > div:nth-child(3), 
#am-cabinet > div.am-cabinet-dashboard > div.am-cabinet-content > span > div > div.am-cabinet-list-head > div > div.el-col.el-col-24.el-col-lg-10 > div > div:nth-child(2),
#am-cabinet > div.am-cabinet-dashboard > div.am-cabinet-content > span > div > div.am-cabinet-list-head > div > div.el-col.el-col-24.el-col-lg-10 > div > div:nth-child(3),
#am-cabinet > div.am-cabinet-dashboard > div.am-cabinet-content > span > div > div.am-cabinet-list > div > div > div.el-col.el-col-24.el-col-lg-14 > div > div:nth-child(3),
#am-cabinet > div.am-cabinet-dashboard > div.am-cabinet-content > span > div > div.am-cabinet-list > div > div > div.el-col.el-col-24.el-col-lg-10 > div > div:nth-child(1),
#am-cabinet > div.am-cabinet-dashboard > div.am-cabinet-content > span > div > div.am-cabinet-list > div > div > div.el-col.el-col-24.el-col-lg-10 > div > div:nth-child(2)
{display:none;}
</style> 


    Let me know if this helped!

  •  5
    Manfred replied
    March 28, 2020 at 9:17am

    Hi Marija,


    it work's.

    Thanks and regards from Munich

    Manfred :-)

  • [deleted] replied
    March 30, 2020 at 9:52am

    Hello Manfred, 

    Great, glad to hear that! 

    You are welcome. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.