We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I want to send users different notification emails depending on the service they select. I read in the public tickets back in 2019 that this setting was set to global only. Is this still the case? Can I send different email notifications for each service?
Bogdan repliedJuly 16, 2019 at 9:19am
Hi webdev,
Unfortunately yes, the settings from the notifications settings tab is global and at the moment it can not be customized for each service to be different.
Hello lmi2014,
Yes, this is still the case, the notifications can be set on global level in Amelia, they are the same for all services/appointments. Unfortunately, there isn't an option to set them differently per service.
You can check out the Web Hooks feature in Amelia, though. Maybe it can help you in achieving what you need, as this feature is used for sending data from Amelia after some actions, like after booking an appointment, so you can then use that data in some other automation tool for sending emails or similar.
You can read more about this feature following this link.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,