We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have installed Amelia booking plugin. However, when I test the booking system all things looks good except there is no email sent to both the booker and myself after completing the appointment.
I short, I don't find an option where I can set the sender email, even on the notifications setting. I cannot find it.
Even if I test the email messages, it tells me to configure sender email in notification settings. I have no clue where that is.
Please help me. I love your plugin very much and I want to solve this problem before I buy the full version.
Regards,
Hello Diketso,
Thanks for reaching out, we are glad to see you are interested in Amelia.
In order to set the notifications settings you need to go to Amelia -> Settings. You will there see Notification settings and when you open it you will see fields for setting up sender name and email.
If you have any further questions or concerns feel free to ask,