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Okay
  Public Ticket #2333676
Google Calendar Syncing issue with some employees
Closed

Comments

  • Kal started the conversation
    March 21, 2020 at 7:11am

    Hi Guys,

    We are facing the issue with the Google calendar syncing issue with some of the Employees i.e. Christina and Kathleen.. These employees are the old employees and only with these employees ... We created some new employees as well and the syncing is working there fine... Can you please review this issue for us.. 
    You can CC the response on this email id as well : [email protected]

    We have updated the latest version of the plugin to 2.5 with new purchase key but the issue still remains... Please let us know when you can check it so that I can provide you the temporary login details for the site. 

  •  2,576
    Aleksandar replied
    March 23, 2020 at 2:36pm

    Hello Kal

    Thank you for your purchase.

    I'm not sure what issues you're facing with the sync? Have you enabled "Remove Google Calendar Busy Slots" in Google Calendar Settings in Amelia Settings? Did you increase the amount of events returned from Google Calendar?

    9097580529.png

    Perhaps this number is still set to 50, and you've passed that number?

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. 

    You can write credentials here just check Private Reply so nobody can see them except us.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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