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  Public Ticket #2331399
Amelia does not work in frontend in my theme
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  • Pavel started the conversation

    Hello.

    My client buyed Amelia booking plugin, but unfortunately plugin does not work in frontend of my custom theme. It perfectly works in admin and also seems plugin perfectly works in frontend in default wordpress themes like twentynineteen or so. However I need get it work in custom theme. Perhaps it should be something in functions.php or so? It displays nothing and just generates next code (seen after pressing CTRL+U):

    <div class="wp-block-amelia-booking-gutenberg-block">
    <script>
      var hasBookingShortcode = (typeof hasBookingShortcode === 'undefined') ? false : true
      var bookingEntitiesIds = (typeof bookingEntitiesIds === 'undefined') ? [] : bookingEntitiesIds
      bookingEntitiesIds.push(
        {
          'counter': '0',
          'category': '',
          'service': '',
          'employee': '',
          'location': ''
        }
      )
    </script>
    <div id="amelia-app-booking0" class="amelia-booking amelia-frontend amelia-app-booking">
      <booking id="amelia-step-booking0"></booking>
    </div>
    </div>
    <div class="wp-block-amelia-catalog-gutenberg-block">
    <script>
      var bookingEntitiesIds = (typeof bookingEntitiesIds === 'undefined') ? [] : bookingEntitiesIds
      bookingEntitiesIds.push(
        {
          'counter': '1',
          'employee': '',
          'location': ''
        }
      )
    </script>
    <div id="amelia-app-booking1" class="amelia-service amelia-frontend amelia-app-booking">
      <catalog></catalog>
    </div>
    </div>
    

    Thank you for helping!

  •  2,572
    Aleksandar replied

    Hello Pavel

    Thank you for your purchase.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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