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  Public Ticket #2330913
2 Way Sync with Google Calendar
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  • Dainis Purins started the conversation

    Hello,

    Thanks for your help :) 

    I'm using your plugin. People are making bookings via my website. However, when I add appointments to my calendar manually e.g. going to the dentist, people are still able to book in consults with me over these times via your app. 

    Is there a way to stop this? 

    Because it sucks that I have to keep manually blocking out times...

    Thank you :) 

  •  2,572
    Aleksandar replied

    Hello Dainis

    Are you adding those as busy events in Google Calendar?

    Is your employee connected to that Google Calendar?

    If so, have you enabled "Remove Google Calendar Busy slots" in Amelia Settings/Google Calendar Settings?

    Also, please make sure to increase the amount of events returned. If you leave it at 50, it will return only 50 events from your calendar, so when the threshold is reached, it will simply stop removing the time slots from Amelia.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

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  • Dainis Purins replied

    Hey man you're a genius! I got it to work, here's how (for future people). And I have 1 question for you... 

    How I got it to work:

    Are you adding those as busy events in Google Calendar? YES

    Is your employee connected to that Google Calendar? YES, but I didn't have the next option checked

    If so, have you enabled "Remove Google Calendar Busy slots" in Amelia Settings/Google Calendar Settings? I checked this box & then things started working the way I wanted

    Other Questions:

    1. If not 50 events, what number do you recommend? 


    Other Tips

    --> I changed the Calendar the employee connected to, to my "default" calendar within the Google Calendar. It's made things way easier. 


    Thanks so much - I'm so happy we've resolved this. 

  •  2,572
    Aleksandar replied

    You're welcome Dainissmile.png

    Glad I could help.

    1. If not 50 events, what number do you recommend? 

    That depends on the usage of the calendar.

    For example, if you have 5 recurring busy events that are created in Google Calendar every day, that means that the threshold of 50 events returned from Google Calendar will be reached in 10 days. So, if you're allowing your customers to book for more than 10 days ahead, the time slots that are reserved in Google 10 days from now will appear as available in Amelia, and your customers will be able to book them. However, when that day comes, you'll see there's an appointment that shouldn't be there.

    If you're not adding much events in Google, it can stay at 50, but I'd increase it to 2.500 just in casesmile.png

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables