We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2330549
last step of booking form content
Closed

Comments

  • K Hillier started the conversation
    March 18, 2020 at 12:37am

    Hello,  Its about the last page on the booking form that says; Congratulations with a Trophy. I saw two solutions for removing this content but they did not make sense to me. Can you help me with simple instructions for removing the trophy and the word congratulations. Perhaps even an Amelia update would be good for this as for many businesses this word and the trophy are inappropriate.

    Many thanks

  • [deleted] replied
    March 18, 2020 at 2:02pm

    Hi K Hillier,

    Thank you for your inquiry.

    This is a question for our other section of this support platform, once you purchase our plugin you gain an access to Amelia section and to our premium support so you should be able to open a ticket there so our support can tell you what is possible to do with a trophy and congratulation message.

    You need to access the folder via FTP (FileZilla, Total Commander, or any other FTP client) ../wp-content/plugins/ameliabooking/public/img folder. You're looking for the file "trophy.svg".
    Please note that when you replace it, the new image also needs to be .svg, and you have to name it "trophy.svg" in order to work.
    As for the strings included ("Congratulations" and "Thank you! Your booking is completed."), you can simply edit the translation files located in ../wp-content/plugins/ameliabooking/languages/. You can use Poedit or Locotranslate for this.

    Best regards.