Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
I'm trying to create a table importing data form an excel file. It worked properly when I was testing the plugin but now, with an excel file with 100 rows and 10 columns, once I've browsed the excel file and click on create the table nothing happens; I've tried with both formats: opening in standard editor and in excel-like editor. No error messages, no problems ... but nothing happens :(
It's a very simple file with strings, e-mail field and url field.
Will you help me?
Hello angel
Thank you for your purchase, and sorry to hear about the inconvenience.
Can you please send me that file, so I can test it locally? You won't be able to attach it in the Excel format, so please zip it and attach it to your response.
Another option would be to provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Just make sure to tell me what's the file name, and the table ID, so I know where to look.
Kind Regards,
Aleksandar Vuković
[email protected]
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You're welcome Angel
Glad I could help.
I'll forward the suggestion to our development team, so hopefully they'll be able to add it.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables