As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi, we want to integrate this into Klick-Tipp.
And we wanted to know which fields will be transfered to Zapier.
Kind regards, Daniel
Hi Daniel,
Thanks for your interest.
You can send information about appointments and events, such as: appointment/event name, customer/attendee name and email, employee name and email, appointmen/event date and time, extras, payment, duration, status.
Let me know if you have other questions!
Hi,
perfekt - thats what we need.
We already bouht the highest licence but there some detail preferences we miss.
1. Is it possible that a free appointment won't be redirected to the woocommerce cart page.
2. Is it possible to set duration to a specific time not 30min or 1h
3. Is it possible to set more than one reminder with different emails
4. Is it possible to disable choose employee
5. Shortcode for the booking with categorys to jump directly into the datepicker
Kind regards, Daniel
Hi Daniel,
Thanks so much for your purchase, from now on with your purchase code you can open ticket in Amelia category with your purchase code so your support engeeners can help. This is pre-purchase category reserved for those who haven't purchased yet.
But, let me answer your questions here:
1. If you turn off WooCommerce it won't redirected. Also, if you want to use woocommerce there's a fix for this - our support engeeners can help - just open ticket in Amelia Category.
2. Yes, it depends on the default time slot - you need to change default time slot to 1 minutes or 5 minutes. Take a look how to quickly do that in General Settings: https://share.getcloudapp.com/04uKWRm1
3. We have email notifications that you can use, the full list and when they can be trigged can be seen here: https://wpamelia.com/notifications/
4. If you have just one employee, the employee drop down will be automatically hidden, but if you have more than one it can be hidden with CSS (open the ticket in Amelia category and our engeeners will help) but the employee will be chosen randomly.
Hope this helps and welcome onboard!
Thanks for the answers i wrote a ticket for detailed information.
Kind regards, Daniel