We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2328808
PRICE LISTED DIFFERENT IN CART
Closed

Comments

  • Petro Mc Kenzie started the conversation
    March 16, 2020 at 8:55am

    Hi

    I have three  questions:

    1. PRICE DISCREPANCY 

    You've listed your plugin as $59 but when it's in the cart, $69 is displayed:

    Your total is ZAR 1,145.68 (inc. VAT)Then ZAR 1,145.68/year

    You will be charged US$69.21Then about US$69.21/year

    Continue »


    How is this? Shouldn't it be $59?

    2. DISCOUNT REQUEST

    I am from South Africa and our rand exchange rate is extremely volatile. Please can you consider a discount?

    3. LOCATIONS

    As I will have workers in every province, will your system be able to connect the booking with the correct available employee, by location?

    Looking forward to hear from you.

    regards

    Techie

  • [deleted] replied
    March 16, 2020 at 5:31pm

    Hi Petro,

    The price for 1 yr basic license is $59 without VAT, so you price is + VAT applied in your country. 

    We currently don't have any discounts. 

    You will be able to make employees and locations and assign employees to their location. 

    Let me know if you have other questions!

  • Petro Mc Kenzie replied
    March 16, 2020 at 6:31pm

    Hi Nevena

    I already purchased the plugin in the meantime. How do I set it up that my employees visit customers at their homes?


  • [deleted] replied
    March 17, 2020 at 3:25pm

    Hi Petro,

    Thanks so much for your purchase!

    We do not have that option in particular, but typically our users are making custom field to ask for the customer's home address.

    This is a category reserved for pre-purchase questions, please now one open the ticket in Amelia category with your purchase code.

    Have a great day!