We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
I'd really like to give my 'employees' an opportunity to give feedback about their sessions after their appointments are complete.
Is there a way to automatically email them after appointments reminding them to click a web link and go to a feedback form to fill in feedback about their session?
i was thinking i could just email them a link to a google form unless WP amelia has any option for giving feedback?
thanks so much for your amazing plugin
Hi Simon,
We do not have option to collect feedback in Amelia.
In Amelia there's Appointment Follow Up notification that you can use for this but this is one of the two notifications available only to the customer.
Let me know if you have other questions.