Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
and i cant even download back the plugin .... its said expired
Hello Ick,
Thank you for your purchase.
It isn't possible for the system to charge different license plans if you choose one of them and for one purchase to create several charges. I see on the screenshot you have that two Paddle emails are sent after completing purchasing of the Basic license and the Pro one, the TMS emails must have been doubled somehow. Not sure how this happened. Do you have 4 purchase codes? But could you please tell me why haven't you contacted us right after the purchase / when you got the emails? If you didn't want the basic one we could have refunded you that one easily, as we have a company policy of 15-days money back guarantee.
You can always download the plugin when you login to TMS store with the credentials that you got in the email after you purchased Amelia.