We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2326481
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Comments

  • Marco Barmettler started the conversation

    Hello

    In the link I provided you with is mentioned that there is already the German language in the plugin available but I have not found it. 

    "At the moment we have several translations included in our plugin: Spanish, German, Japanese, Greek, Brazilian Portuguese, Swedish, and French, and we plan to include more translations in the future."

    Could you help me how I switch the language to German? Or do I still have to use POEDIT or Loco Translate?


    Best regards

  • [deleted] replied

    Hi Marco,

    Thank you for your inquiry.

    Yes, we have German translation. Please go to the WordPress Settings (not Amelia Settings, the main settings of the WordPress) and open General Settings. There you will see option Site Language, change it to German and Save Changes at the bottom. This should change the language, but if you find some words that are not translated you can use Poedit or Loco Translate to translate them.

    Best regards.