Okay
  Public Ticket #2326198
booking
Closed

Comments

  • Justin Avery started the conversation

    Hi,

    I would like my clients to be able to book up to 1 hour before the appointment time. How can I allow that to happen? Right now I can only make appointments 12 hours in advance but not sooner. 

    Thank you,

    Justin

  • [deleted] replied

    Hi Justin,

    Thanks for your interest in our plugin.

    We have an option on the backend where you can choose how long in advance you want to allow people to book, you can disable this or you can choose what suits you.

    On our demo site you can go to Settings > General Settings and you will se the option Minimum time required before booking.

    Let me know if you have other questions!

  • Justin Avery replied

    Thank you Nevena,

    I tried that angle before and it didn't work. I currently have my 'minimum time required before booking" in "settings' "general" to "disabled" and I, nevertheless, clients are unable to book less than 12 hours ahead of the appointment time. Maybe some bug? 

    Thanks for looking into this,

    Justin

  • [deleted] replied

    Hi Justin,

    It might be that your slots are booked. DO you have our premium plugin? If so, you can open ticket in Amelia Category with your purchase code and our support engineers can take a look "from the inside" just open private ticket and provide you temporary WP credentials.