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  Public Ticket #2325823
Timeslot / Duration Problem with Starttime
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  •  1
    Sigurd Roscher started the conversation

    I have set up serveral booking options.

    Minimum timeslot is set to 30 Minutes.

    I have bookings for 30, 60, 120 Minutes

    I have working hours on one day from 1pm to 5pm

    If I select the 120 minutes option, it only gives me the choice of 1pm-3pm and 3pm-5pm. 

    There are no other appointments on that day.

    Why is it not possible to book for 2pm-4pm or 2:30pm-4:30pm?

  • [deleted] replied

    Hello Sigurd Roscher, 

    Could you please check if the option 'Use service duration for booking a time slot ' in Amelia -> Settings -> General Settings is enabled? If it is, please disable it and you will see the time slots on the period that you set in the 'Default Time Slot Step' option. 

    If you have any further questions or concerns feel free to ask, 

  •  1
    Sigurd Roscher replied

    Thanks. That did the job.


    FYI: The german translation does not describe the option clearly. ( I did not understand it without your help ;)

  • [deleted] replied

    You are welcome, Sigurd Roscher! Great, glad to hear that!

    The translations are done by our users, you can change some strings if you want by using the translation method of the plugin. But unfortunately, it will be over-ridden when you update Amelia to a newer version. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help,