We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2322987
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Comments

  • Scott started the conversation

    Hi. You offer SMS reminders on the upgraded version, correct? If so, is there a charge for text SMS?

    Thanks,.

  • [deleted] replied

    Hi Scott,

    Thank you for your interest in our plugin.

    We offer SMS reminder in each of our plans, Basic, Pro and Developer. At the moment we have one reminder that can be sent one day before the appointment. There is a charge for SMS messages and the price per message depends on the country. Which country do you need? I can send you the prices.

    Best regards.