We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2320160
WooCommerce integration
Closed

Comments

  • Diamond started the conversation
    March 6, 2020 at 6:40am

    Hello, 

    Amelia have option for WooCommrece integration, But in the support article mention after integrate with woocommrece so customers will not be able to use the Add to Calendar option at the end of the booking process because they will be redirected to the WooCommerce cart.

    So, How my customers choose appointment date and time? How I manage time and dates in my side. 

    Thank You  

  • [deleted] replied
    March 6, 2020 at 11:16am

    Hi Diamond,

    Your costumers will choose what they want to book and date and time, after they will be redirected to pay on WooCommerce. You can try on our demo site, go to backend enable Woo-commerce as a payment and try to book. 

    Here's demo website where you can try both backend and frontend: https://sports.wpamelia.com/

    Let me know if you have other questions!

  •   Diamond replied privately
  • [deleted] replied
    March 9, 2020 at 2:14pm

    Hi Diamond,

    As I see it is redirecting to Woo-commerce, I have just checked - see the screen shot: https://share.getcloudapp.com/8LuJoDlY

    Please, if you still need support for any matter - open the ticket in Amelia category with your purchase code, so our engeeners can help you. 

    Have a nice day!

  • Diamond replied
    March 12, 2020 at 6:47pm

    Hi, 

    Thank you for your reply. Can you tell me how I display amelia services in  WooCommrece Shop page? Is there are have any shortcodes?  

    Regards
    Diamond

  • [deleted] replied
    March 13, 2020 at 10:28am

    Hi Diamond,

    You can add our short-code for booking form on the page, that is the only why. We have different shotcodes, all of the you can find in FAQ section> https://wpamelia.com/faq/