We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Sir / Madam,
I've some questions regarding Amelia.
1) When I'll use locations in a drop down list, will it show up in alphabetical order ?
2) If I purchase Amelia for one year, what will happen if I unsubscribe ? Will it still work ?
3) Can I install Amelia on my site for testing purposes and move it to another domain when completed ? off course I'll delete Amelia on my site.
Kind regards,
Henk Bloemink
Hi Henk Bloemink,
Thank you for your interest in our plugin.
1) Yes, Locations are shown in alphabetical order.
2) Yes, after the first year expires you will still be able to completely use the plugin just without our updates and our support.
3) Yes, just make sure to deactivate it on the testing site before you activate it on the another domain.
Best regards.