Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2320122
Unable to get shortcodes to work
Closed

Comments

  • scott wellington started the conversation
    March 6, 2020 at 5:30am

    I am unable to get shortcodes to work on my site as a test. I can get the booking form to work, but are unable to get the categories to appear. I have the theme built-in page builder and also elementor and neither work. All that happens is the shortcode appears and i have used both text box and shortcode as well.

  • [deleted] replied
    March 6, 2020 at 10:46am

    Hi scott,

    Did you purchased our plugin? If so, I would like to ask you to open ticket in Amelia category with your purchase code so our support engeeners can help you. This is a pre purchase category reserved for those who haven't purchased Amelia yet. 

    If you try with free plugin, we do not have all short-codes in free plugin, so it might be because of that. 

    What shortcodes did you use? If you used step-by-step shortcode on that one we do not have categories. 

    You need to put: [ameliacatalog] in order to display categories.