As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
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I am unable to get shortcodes to work on my site as a test. I can get the booking form to work, but are unable to get the categories to appear. I have the theme built-in page builder and also elementor and neither work. All that happens is the shortcode appears and i have used both text box and shortcode as well.
Hi scott,
Did you purchased our plugin? If so, I would like to ask you to open ticket in Amelia category with your purchase code so our support engeeners can help you. This is a pre purchase category reserved for those who haven't purchased Amelia yet.
If you try with free plugin, we do not have all short-codes in free plugin, so it might be because of that.
What shortcodes did you use? If you used step-by-step shortcode on that one we do not have categories.
You need to put: [ameliacatalog] in order to display categories.