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  Public Ticket #2319724
Problem saving services
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Comments

  • Mattias Wihlgaard started the conversation

    Hi, Amelia is really a great plugin BUT I have a big problem!

    The plugin seems to have problem with saving categories and services but when I check the database it´s all there. It also seems to be a problem with editing staff, after I created a new staff member I can´t click on it to edit it, the loading symbol i stuck in "Wait..."

    I hate to deactivate the plugin, it seems to be perfect!

    Please help!

  •  472
    Isidora replied

    Hi Mattias,
    Thank you for your purchase.

    Sorry for inconvenience,

    Please provide me a temporary WP-admin login for your site where this happens and also credentials for PHPmyADMIN for your database, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Best regards.

    Kind Regards, 

    Isidora Markovic

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  • Mattias Wihlgaard replied

    Hi, problem solved! It was the Database Prefix issue...

  • [deleted] replied

    Hello Mattias, 

    Great, glad to hear that the issue is gone!

    Thank you for letting us know. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help,