We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there at TMS!
You appear to have a CSS conflict with WPDevelopers’ WPScheduledPosts (https://wordpress.org/plugins/wp-scheduled-posts/)
When this plugin is installed and activated, WPDataTables’ confirmation dialog popups in the backend (e.g. Duplicate and Delete) get corrupted (see attachment). This makes confirmations of duplicates or deletions impossible.
You might want to get in touch with them or revise your CSS to fix this, please!
Thank you very much and Kind regards
Andreas
Hello Andreas
Thanks for pointing this out to us. We appreciate that.
Unfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant time to investigate and replicate the issue on our side, to be able to find the source of the problem, especially when the plugin or theme is not familiar to us.
Kind Regards,
Aleksandar Vuković
[email protected]
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