We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2318378
Info about Amelia
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Comments

  • Daniel started the conversation
    March 4, 2020 at 2:19pm

    Hello, 

    I like your booking plug-in and I can't find information about some things.
    With the $59 plugin can I have a client area where I can reschedule or cancel an appointment?
    I was also interested to know if there is a way to integrate the plugin with an email program like mailchimp to for example send an email to customers when they have had at least 3 appointments with us.

    Thank you very much and best regards

  • [deleted] replied
    March 4, 2020 at 2:52pm

    Hi Daniel,

    Thank you for your interest in our plugin.

    "With the $59 plugin can I have a client area where I can reschedule or cancel an appointment?" - If you mean on the Front-end customer panel where customers can track their appointments or event and also cancel or reschedule them, then yes, this is included in each license. 

    As for the integration at the moment something like this isn't possible unfortunately. We do have hooks for connecting with third party plugins but for sending data after some certain actions like appointment booking, appointment reschedule and appointment canceled, but for counting the number of appointment we don't have at the moment.

    Best regards.

  • Daniel replied
    March 4, 2020 at 3:27pm

    I don't see the "Front-end customer panel" anywhere. Can you pass me a link to the documentation where I can see what it looks like and how to implement it?

    Thank you

  • [deleted] replied
    March 4, 2020 at 3:32pm

    Hi Daniel,

    Yes, please take a look at this link.

    Best regards.