We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi team,
I would like to know:
- how I could copy an event? It are recurring events but not with a monthly / weekly or yearly rhythm. How could I say, copy this event so I only need to change the data to have the same event.
- if there is a way in the backoffice I can see all events in a year?
Thank you!Best regards, Manon
Hi Manon
I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.
We're looking into adding that in the near future, but I cannot tell you exactly when it will be included in the plugin.
In the back, you can only select the date range, when you access Events, so all events in that date range are displayed.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Alexander,
is there any sign yet you will implement this in Amelia soon? Or is it something which will be done somewhere in the far future? Will it for instance take more than 6 months? More than a year?
What is near future for you :)? Because my previous question is already almost 9 months ago :)
I would love to know because of a new client who also has recurring events but not in regular rhythm. I would love to use Amelia though if it's still far away I need to think of an other option.
Because it's not user friendly for my customer if he hasn't got the possibility to copy.
Please let me know!
Kind regards,
Manon
Hi again Manon
Our plans for the plugin drastically changed due to COVID-19. What we planned for the plugin was delayed to make room for Zoom and Outlook for example.
Then, as all development goes - bugs and conflicts are bound to happen with each new feature, so that takes a lot of time from our developers. In the past 9 months, we've been working out of office for 90% of the time, and it's very difficult communicating about plugin's development and coding without being in the same place at the same time.
At the moment, our developers are working on new features, and I really hope that copying events will be included soon (our major update should be released in about a month, so probably after that), but I can't say for sure.
I wouldn't want to promise anything, but I don't see it coming for at least another 2 or 3 months.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksander, thanks! Yes, I totally understand you needed to change your planning! I didn't mean to sound disappointed, sorry if I did.
Thank you for your estimation, this will help me to communicate with more details to my client :)
Kind regards.
Manon
You're welcome, Manon
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables