We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have a little problem. We have courses which are happen over a longer period, but not on follow up dates. Means, the on training lesson will be at the 3rd of April during 17-20h and the next lesson of this course happen 4 day later at the 7th of April from 09-12h and another 7 days later (and so on)
How can I get blocked the trainer for this course during the hours within the other days? The start works fine, as I can define the Course at this date, but the other days?
regards
Thomas
Hello Thomas,
Thank you for your purchase.
The work hours of the employees in Amelia are set weekly and for weeks in advance. Some of our users use the Special days option for this purpose - to set available time slots on just some days for the employees and assign services to these special days as you need them to. The Special days are created to override the usual employees work hours. You can read more about this feature following this link.
Also, please check the Events feature in Amelia, it would maybe be more suitable for your use case.
If you have any further questions or concerns feel free to ask,