We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Why can we not see event data in the dashboard?
For a client your events booking works for me but cannot see any financial metrics, etc...
Is this possible?
Thanks
Hello Kevin
Thank you for your purchase.
Unfortunately, events are not listed in the Dashboard. The info about event payments can be found in the Finance tab in Amelia.
It's a good suggestion, though. I will forward it to our development team, and they will try to implement it if it appears in requests from time to time. We will definitely add this to our idea list and look into some possible solutions on plugin side in the future.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi,
I hope all is well during this time.
Wanted to check back on this. Events is a huge part of my clients reason for using Amelia, and not having one place to quickly see all information related to events (like services; appointments, etc.) really hurts the operation.
Thank you for your time.
Justin
Hello again Kevin
On our summer roadmap we are planning to add Search option for events, but I don't believe what we spoke about (having events in the dashboard) will be included in this update.
There are some other priority features that had to be worked on, but it is still on our "to-do" list.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables