We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2314807
Google Calendar Sync
Closed

Comments

  • Thomas started the conversation
    February 29, 2020 at 4:56pm

    Will the 2-way-integration with Google Calendar work for both a "[email protected]" adress and a Gsuite "[email protected]" adress?

  • [deleted] replied
    March 2, 2020 at 11:36am

    Hi Thomas,

    Thanks for your interest.

    Yes, it woks with both.

  • Thomas replied
    March 2, 2020 at 2:27pm

    Hello again

    I am stuck at this point (se attached jpg). This dialog does not show up. I am using a [email protected] like account. 

    /Thomas

  • [deleted] replied
    March 2, 2020 at 5:00pm

    Hello Thomas, 

    Could you please tell me what else do you have instead of that screenshot that you sent? Do you have anywhere a place where you can enable APIs for your Google account? Have you followed all the steps before that one that are provided in our documentation? 


  • Thomas replied
    March 2, 2020 at 5:06pm

    Hello,

    It seems that Google has another layout now, compared to the instructions on your website.
    I managed to find out how to do it at Google.

    Thanks!

  • [deleted] replied
    March 2, 2020 at 5:08pm

    Hello Thomas, 

    Yes, they recently changed some steps, we will update our documentation as soon as possible, sorry about that. 

    Glad to hear the issue is gone! Thank you for letting us know. 

    If you have any other questions or concerns feel free to open a new ticket in the Amelia section and we will gladly help.