We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
unfortunately tables are not displayed properly. Many times I discovered that data from Google Sheets is not the same in WPDatatables. I.E a table in Googlesheets has rows from 01.01.2020 to 24.02.2020 in wpdatatables configuration mode the rows from 01.01.2020 to 18.02.2020 are shown. On my website the same (link above) . I attach two screenshots for you to underline my discription of issue. I don't understand, why the last 6 rows in Google Sheets are not sync in wpdatatables.
Best regards
Ralf
Hello Ralf
Thank you for your purchase.
I've checked your website, and I see you have 60 rows now:
When using Google Spreadsheets as the data source please note that there is cache on Google's side, so when you update the table it might take up to 15 minutes for the changes to be reflected in a wpDataTable.
Kind Regards,
Aleksandar Vuković
[email protected]
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