Okay
  Public Ticket #2313384
getting started?
Closed

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  •  1
    Ashley started the conversation

    OK - so just want to get started and create charts using data from the WP database.

    I've created a MYSQL connection - but switching I get this error. (screenshot 1).

    When I generate a code through the 'Generate a query to MySQL database' I get an output.  However, when I click create a table, I get a white page with the date in the corner. (screenshot 2 and 3)

    Interestingly when I take the code and place it directly in phpmyadmin the code doesn't work.  

    When I take a code that works from phpmyadmin - it doesn't work either (get the same white screen with date).

    Also, different from your videos, I don't get a MySQL option only SQL option. (screenshot 4).

    I've been at this for hours, on my local dev site and trying on my live site.

    For completeness - setup(s)

    Live: MySQL 5.5.5 and php 7.3.15

    Local: MySQL 5.7.26 and php 7.3.9

    I look forward to hearing form you.  Thanks

    Ashley

  •  1
    Ashley replied

    OK - as is typical.  In less than 10 minutes after posting this, figured out that need to whitelist against the security plugin I have installed!  Hope this helps anyone who might struggle in the future!

  •  2,572
    Aleksandar replied

    Hi Ashley

    Thank you for your purchase.

    I'm glad to hear the issue is resolved. 

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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