We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there
I try to upload the plugin wpdatatable on wordpress but I have an error message like : expired link
please see the videoscreen : https://share.opexha.com/L1ugg6bw
Hello benjamin
Thank you for your purchase.
This is a WordPress error message, that doesn't tell you much, but we can tell you that this is happening because the plugin's size exceeds the upload size limit or the timeout limit in your php.ini file, on your server.
Please take a look at this blog post, where it is explained in detail how you can resolve the issue.
Please note that if you don't fix this, you will face the same issue with any plugin larger than what's defined in your php.ini file.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Aleksandar,
Thank you for your explanation. I have uploaded it through filezilla (ftp software).
I am happy to know that i can modify the htaccess and other .php file to upsize the plugins upload on wordpress. I have learnt once again.
Now it works and I have activated it.
Regards
You're welcome benjamin
Glad to hear that.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables