Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
the customer panel url is not working to rest password for booking appointments
Hello adotstate,
Could you please tell me have you set everything as per the instructions in our documentation following this link? When customers click on the link for Customer Panel in their notifications they can't access it? Have you created a page with the Customer Panel in your WordPress?
I have
Could you send me the page where you have Amelia booking form on so I can check this out? Thank you.
I have
I got it I had to fill out the url page on roles Settings
is there a way to remove the bringing anyone with because it adds to the price and customers are like no way im not paying that much. i book one hr segments and once its booked it should not be available on the calendar anymore which that is fine so far but the bringing people with?
Hello adostate,
Glad to hear you managed to find the solution for your issue. Thanks for letting us know.
When you create a service you can enable or disable the option 'Show "Bringing anyone with you" option' , so if you want to disable it just edit the service and disable it there and this option won't be available on the front-end. But this way only one customer can book at once - they won't be able to book for more people at once. If you don't want the appointment to be available anymore on the front-end for booking after one person books you need to set the maximum capacity of the service to be 1 or disable the option 'Allow booking bellow minimum capacity ' in Amelia -> Settings -> Appointments.