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  Public Ticket #2311240
Customers can not reset the password to there accounts... the reset link is broken from the email
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Comments

  •  2
    adotstate started the conversation

    the customer panel url is not working to rest password for booking appointments

  • [deleted] replied

    Hello adotstate, 

    Could you please tell me have you set everything as per the instructions in our documentation following this link? When customers click on the link for Customer Panel in their notifications they can't access it? Have you created a page with the Customer Panel in your WordPress? 

  •  2
    adotstate replied

    I have

  • [deleted] replied

    Could you send me the page where you have Amelia booking form on so I can check this out? Thank you. 

  •  2
    adotstate replied

    I have

  •   [deleted] replied privately
  •  2
    adotstate replied

    I got it I had to fill out the url page on roles Settings

  •  2
    adotstate replied

    is there a way to remove the bringing anyone with because it adds to the price and customers are like no way im not paying that much.  i book one hr segments and once its booked it should not be available on the calendar anymore which that is fine so far but the bringing people with?

  • [deleted] replied

    Hello adostate, 

    Glad to hear you managed to find the solution for your issue. Thanks for letting us know. 


    When you create a service you can enable or disable the option 'Show "Bringing anyone with you" option' , so if you want to disable it just edit the service and disable it there and this option won't be available on the front-end. But this way only one customer can book at once - they won't be able to book for more people at once. If you don't want the appointment to be available anymore on the front-end for booking after one person books you need to set the maximum capacity of the service to be 1 or disable the option 'Allow booking bellow minimum capacity ' in Amelia -> Settings -> Appointments.