We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have an employee that normally works mon-sat 8a-6p. I want to open his schedule so that he is available on a sunday for a special 1-time job, so I create a "Special Day" shift and set the available hours from 8a - 6p on 3/1/20. But, it is not showing him as available when the client tries to schedule him. He does not have any "Days Off" set, but his regular schedule also does not include any Sunday hours. What am I missing? Thanks for your time and help.
SOLVED!!!
He had a conflict from his Google Calendar preventing any bookings on that Sunday.
Hello Mike,
Glad to hear that you managed to find a solution to your issue
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,