We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello dear,
You have a great solution which help us a lot. however, i couldn't confirm if this plugin can support multiple employees doing one service?
for example in our situation, customer visiting our website will request a service "Regular cleaning for 2 hours" this needs two cleaners go to customer home and clean.
1) dose it support multiple employees?
2) can we add location detector from IP or GPS?
3) dose it support 24 hours?
thank you so much
Hi Ahmad,
Thanks for your interest.
It is possible to assign multiple employees to one service, but they can not work at the sam time. The only workaround is to connect those two employees to the sam Google calendar, so when one is booked the other becomes unavailable as well.
We do not have location detector, but you can ask for their address with custom field.
24h slots? The longest duration for a service is 23:59 minutes, we plan to add 24h this year.
Hope this helps and let me know if you have further questions.