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  Public Ticket #2310127
Email Custom Fields
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  • Bryce Billing started the conversation

    Hello, I have a website using some custom fields Im wondering how I can make the email notification to the employee include my custom field responses. Please let me know what steps I can take to make this happen, thank you in advance!

  • [deleted] replied

    Hello Bryce Billing, 

    Thank you for your purchase. 

    You need to add the placeholders for the custom fields that you have to the Notifications Message field (notifications that you want to have these information). You will find all placeholders that you can put in the notifications when you click on </> Show Email Placeholders in Amelia -> Notifications and by clicking on a placeholder there you copy it and then you can paste it in the Message field in the notifications that you want. 

    Please look at the attachments. 

    Hope this helps!

    If you have any further questions or concerns feel free to ask, 

  • Wolfgang Hartl replied

    Hey there, 
    is it possible that this fields aren't shown anymore? 
    I don't see any "custom" fields on my placeholders. 

    And a 2nd question, how would I know, lets say custom_field_1, which field it is in my backend? Is there any ID given to the field I can see in my backend? 

    TIA

    Best Regards

  • [deleted] replied

    hello Wolfgang Hartl,

    Please update Amelia to version 3.0.2 , as there was an issue with the placeholders in versions 3.0 and 3.0.1 Sorry for any inconveniences this have caused. After you update the plugin you will have the custom fields placeholders in the list on the Notifciations page, and when you hover them you will see which custom field is the placeholder for. https://wpamelia.com/updating/

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.