I have 2 service categories ("Particulares" and "Empresas") with few services on it. Recently the shortcode [ameliacatalog] does not show one of the categories ("Empresas"), while the other is shown OK ("Particulares").
I have ensured all the services belong s to a employee, and all of them are visible in the front end.
Why this is happening? Why only one category is shown? This was OK in the past, but it seems to be a weird behaviour now.
This usually happens when the shortcode defines a specific category, like [ameliacatalog category=1].
If this is not the case, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Hi
I have 2 service categories ("Particulares" and "Empresas") with few services on it. Recently the shortcode [ameliacatalog] does not show one of the categories ("Empresas"), while the other is shown OK ("Particulares").
I have ensured all the services belong s to a employee, and all of them are visible in the front end.
Why this is happening? Why only one category is shown? This was OK in the past, but it seems to be a weird behaviour now.
Thanks,
Javier
URL is: https://www.holistia.org/servicios/
Hello Javier
Thank you for your purchase.
This usually happens when the shortcode defines a specific category, like [ameliacatalog category=1].
If this is not the case, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
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Thank you! This explains the topic.
Best regards,
Javier
You're welcome, Javier
Glad I could help.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables